Austin, TX (April 2, 2012) – Shango®, an industry leading Integration-as-a-Service (IaaS) provider, today announced that Mosaic NetworX, a Communications Service Provider (CSP) and authorized Competitive Local Exchange Carrier (CLEC) in 16 states, has selected and successfully implemented Shango’s cloud-based provisioning and management solution for its growing customer base.
As service providers continually seek more efficient ways to manage their infrastructure and processes to remain competitive and profitable in today’s technology-driven world, they must balance front-end simplicity for sales and customer support with complex back-end fulfillment processes. Mosaic NetworX understands these necessities but like many other service providers, their first generation in-house provision management system did not meet their growing needs. Upon learning about Shango’s cloud-based service platform, the company replaced its legacy system with Shango’s end to end solution to drive operational efficiently and enable new service offerings.
“Following a comprehensive evaluation process, we selected the Shango platform based on its instantaneous order fulfillment of telephone numbers, as well as online access to provisioning workflows and inventory management,” said Matt Hiles, Chief Operating Officer at Mosaic NetworX. “More importantly, Shango enabled us to grow the business without growing headcount.”
“Deploying a cloud-based OSS requires all parties to execute with precision. To that end, the Shango development and implementation teams have been responsive and superbly accommodating, while thinking out-of-the-box to deliver creative solutions,” said Joe Buck, Director of Service Delivery & NOC Operations at Mosaic NetworX.
“Mosaic NetworX selection of the platform is a testament to Shango’s ability to allow carriers to scale dynamic business processes across disparate networks, back-office systems and trading partners while delivering an ever evolving mix of services,” said David Walsh, CEO and founder of Shango.”We are thrilled to have a successful carrier such as Mosaic using the Shango platform, which enables them to grow through back-end efficiencies. We developed the Shango Platform as a service provider ourselves, to address many of the same issues today’s CSPs are challenged with regardless of whether they are cable MSOs, VoIP and mobile carriers, hosted unified communications providers, CLECs, or application service providers.”
Shango is an Integration-as-a-Service platform provider that standardizes the way telecom operators access, manage and deploy their ever-expanding number of legacy and next-gen 3rd party technologies. Shango customers leverage its translational API and web-based management interfaces to activate legacy network services, onboard and orchestrate next-generation cloud services, and empower customers their own channels toward self-sufficiency. Based in Austin, TX, Shango’s 400+ customers include many Tier 1 global telcos, cable MSO’s, VoIP and mobile carriers, hosted UCaaS providers, CLECs, and applications service providers. For more information, visit www.shango.com.
Mosaic NetworX LLC is a Communications Service Provider (CSP) and Competitive Local Exchange Carrier (CLEC) in 16 states specializing in network solutions that decrease complexity and cost, while optimizing performance and capacity. To achieve this, the company has developed a proprietary supply-chain management methodology that solves the chronic industry inefficiencies in the pricing, procurement, and provisioning of network services. Headquartered in San Rafael, CA, the Mosaic NetworX team is comprised of telecom veterans with broad industry experience designing and deploying specialized IT infrastructure solutions. For more information, visit www.mosaicnetworx.com.