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Broadvoice Receives 2023 Unified Communications Product of the Year Award
12 May, 2023
TMC Recognizes Broadvoice b-hive UCaaS Platform For Exceptional Innovation
LOS ANGELES, CA - May 9, 2023 -
TMC has recognized
Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service (CCaaS) and SIP Trunking services for small and mid-market businesses, as a winner of the 2023 Unified Communications Product of the Year Award for the Broadvoice b-hive UCaaS platform. b-hive is a proprietary UCaaS platform that delivers a range of communications capabilities rarely found together in enterprise cloud solutions, let alone in a platform designed for small and mid-market businesses. The platform includes cloud PBX, unified communications (UC), collaboration features, a virtual call center and integrations for Salesforce, Microsoft Teams, Zapier and Webhooks. “Broadvoice’s b-hive platform enables small and mid-market businesses to benefit from emerging UC technology and enterprise-level features, including mobility, continuity, high-availability connectivity, flexible pricing and an intuitive self-service portal,” said Broadvoice Chief Product Officer George Mitsopoulos. “Add to that Broadvoice’s exceptional, award-winning service and support team, and modernizing your business phone system becomes even more manageable and impactful.” Unlike other providers, Broadvoice has complete control over its UCaaS platform, including app development, geo-redundant data centers and diverse network connections. For the last several years, Broadvoice has focused on product-led growth driven by customer needs, which has resulted in innovations such as:
- The next-generation b-hive Communicator. Remote and hybrid workers now have a single app for calls, video conferences, texts, collaborating, voicemail and fax.
- The industry-leading Broadvoice Success Program. Customers are given three months of dedicated professional support to ease the learning curve, ensure the system is correctly installed and promote user adoption.
- 100 percent SLA. Business customers are provided voice over IP (VoIP) services as part of our commitment to deliver an unmatched customer experience.
