NewVoiceMedia Wins 2014 Communications Solutions Product of the Year Award

ContactWorld for Service recognised for exceptional innovation NewVoiceMedia, the leading provider of cloud customer contact solutions, announced today that TMC, a global, integrated media company, has awarded NewVoiceMedia’s ContactWorld for Servicesolution a 2014 Communications Solutions Product of the Year Award. “Today, delivering quality customer service is what puts successful companies ahead of the competition”, said Jonathan Gale, CEO of NewVoiceMedia. “Our team is dedicated to providing customer service reps with the most effective tools that increase customer acquisition and loyalty, and we are honoured that TMC recognises our innovative ContactWorld for Service solution”. ContactWorld for Service integrates seamlessly with Salesforce, enabling businesses to deliver a customer service experience that improves satisfaction and lowers customer churn. Now businesses can effectively route and manage inbound calls, email queries and social engagement based on Salesforce data history, thanks to the true cloud innovations in the platform. Equipped with the ability to intelligently connect with customers from anywhere on any device, reps can improve handle times and elevate the customer experience. “Congratulations to NewVoiceMedia for receiving a 2014 Communications Solutions Product of the Year Award”, said Rich Tehrani, CEO of TMC. “ContactWorld for Servicehas demonstrated true innovation and is amongst the best solutions that facilitate voice, data and social communications brought to market in the past twelve months. I look forward to continued excellence from NewVoiceMedia in 2014 and beyond”. More at www.newvoicemedia.com
Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

SIPPIO Appoints Mat Batterbee as Director of Strategy and Alliances
Latest appointment to drive profitable partner growth and accelerate market ...
Sangoma Named in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service Report for Eleventh Year
Recognition Highlights Sangoma’s Continued Leadership and Commitment to ...
Gammaverse 2025: Gamma Doubles Down on Partnership, Innovation, and Channel Momentum
At Gammaverse 2025, Gamma showcased new UCaaS solutions, partner growth ...
Need Help?