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News 2 min read

TBI Adds BluIP Cloud Solutions to Provider Portfolio

4 Jun, 2021

The partnership brings BluIP’s unique cloud offerings to help TBI partners better serve industry needs. CHICAGO, IL - June 2, 2021 - TBI, the nation’s leading technology brokerage firm, announces the addition of BluIP to their provider portfolio. BluIP specializes in vertical specific cloud solutions to address the many deficiencies created by large scale deployments of popular enterprise systems, such as Microsoft OFC365 Teams Calling, Cisco Contact Center, and GoogleCCAI. The BluIP portfolio focuses on targeted industries such as hospitality, healthcare, government, and retail, as well as large and distributed enterprises. TBI selling partners now have access to BluIP plethora of solutions including:

AIVA Connect- Telecom integrated AI Virtual Agent with contact center overlay service
WebRTC client service for deploying single-pane-of-glass agent or operator consoles
Microsoft enhanced cloud calling for Teams with integrated direct routing and PTSN
Contact center transformation or migration (on-premise and cloud)
Cloud PBX/hybrid key systems and SIP trunking for hotels, hospitals and distributed retail

"BluIP's Cloud Solutions Portfolio enables TBI to bring problem-solving solutions to their partners. As business emerge from the COVID pandemic, they are making changes as to how they do business. Doing more with less staff, support for remote workers, use of Artificial Intelligence (AI) to improve customer service and business automation are just some of the themes or projects that customers are requesting, and that our cloud solutions address. We stand ready to support (POCs) proof-of-concepts with TBI selling partners and clients to demonstrate economic impact and benefits, target the customer's true requirements, and shorten the sales cycle," says BluIP’s Vice President of Business Development, Steven Norris. “TBI is excited about the onboarding of BluIP’s cloud solutions portfolio and strongly believe that it will change our agents’ conversations with clients from a commodity UCaaS, CCaaS, MSFT Teams, SIP Trunking, or PSTN focus to more of a discussion on specific verticals and the solutions around their challenges. BluIP’s bundled cloud and software solutions are focused on AI, Virtual Assistant overlay, Microsoft Enhanced Teams Calling with PSTN and so much more. This partnership enables our agents to accelerate the closing of larger deals and better achieve their clients’ expectations,” said TBI’s VP of VAR & MSPs, Jim Wolande. About BluIP BluIP is a global telecommunication, cloud software and solutions provider that operates industry vertical (Hospitality, Healthcare, State Government, Retail) solutions. BluIP has served over 22,000 customers, 2200 hotels and 110 selling and support partners. To learn more, visit http://www.bluip.com. About TBI TBI is North America’s largest privately held Master Agent. Since 1991, TBI has served as a technology services distributor, assisting Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit http://www.tbicom.com.

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