One may not be enough, according to Patrick Sullivan, COO and Co-Founder of 2600Hz. In this podcast, Sullivan makes the case for having a second platform. According to Sullivan, many of the platform’s companies developed to offer cloud communications, may now be looking for more features and functionality. A second platform can fill in those gaps and thus deliver growth, especially where the current offering may overlook some opportunities. Sullivan lays out the case to consider the idea, lists the gains that can be made by offering a second platform and outlines what to look for in selecting a second platform.