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Star2Star Receives 2019 Contact Center Technology Award from CUSTOMER Magazine
10 Oct, 2019
SARASOTA, FL -- Oct. 10, 2019 -- Star2Star Communications, provider of the world’s only Full Spectrum Communications Solution, announced today that
TMC, a global, integrated media company, has named their StarCenter
® 3 contact center solution as a 2019 Contact Center Technology Award winner, presented by
CUSTOMER magazine. StarCenter
® 3 is Star2Star’s new and improved contact center solution. It offers a sleek interface designed to maximize agent efficiency for small to enterprise contact centers. Features and capabilities include advanced call routing, management, and reporting, scalability from departmental to full-fledged contact center environments, and seamless functionality across multiple locations. StarCenter
® 3 makes it easy for any business to leverage advanced contact center capabilities for their needs with Standard and Professional versions. “We created StarCenter
® 3 with our customers’ needs in mind,” said Michelle Accardi, President and Chief Revenue Officer at Star2Star. “We are always taking customer feedback into account; the great advantage of StarCenter
® 3 is that it meets a wider range of business needs, from informal, departmental contact center needs to dedicated, enterprise-level contact centers. We are thrilled to see the solution recognized in the industry for being an innovative customer service technology!”
“Congratulations to Star2Star for being awarded a 2019 CUSTOMER Magazine Contact Center Technology Award. StarCenter
® 3 has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said
Rich Tehrani, CEO, TMC
. “We’re pleased to recognize their achievement.” This 14th-annual Contact Center Technology Award, presented by
CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries. Results of the 2019 CUSTOMER Contact Center Technology Award were published in
CUSTOMER Magazine online and on
TMCnet. More at
http://www.star2star.com/.
