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The Latest in Cloud Communications

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Private Cloud: Assessing the Opportunity
by Jeff Kaplan, CEO of Breakthrough Technology Group (www.btgroupinc.com)
The Top 12 Reasons to Invest in the Cloud Today
by Pat Patterson, Avaya Client Services
Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
Integra Recognized as Mitel’s Top Cloud Partner in North America for 2013
Enterprise Customers, Rich Product Offerings Drive Massive Sales Growth for ...
Is There Such a Thing as a Guaranteed SLA for Cloud Communications?
by Andy Singleton, Director of Product Management at Masergy ...
Stop Thinking of Yourself as a Cloud Communications Provider – Or Risk Perishing
By Joseph Marion, president, Cloud Communications Alliance ...
Asigra to Showcase Cloud-Based Recovery License Model at NetApp Insight 2013
Backup Technology Innovator Features New Pricing Option to Cut Backup Costs ...
Toshiba’s VIPedge Cloud-based Business Telephone Solution Available to National Accounts via Authorized Dealer Network
IRVINE, Calif., Sept. 17, 2013 ― Toshiba America Information Systems Inc., ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Delete, Delete, Delete
On April 10, 2025, the Cloud Communications Alliance (CCA) filed comments in ...
Delete, Delete, Delete: FCC Announces Deregulatory Initiative
On March 12, the Federal Communications Commission (FCC) launched a new ...
The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

The Business Leader’s Guide to Contact Center Automation
Modern businesses are under pressure to deliver exceptional customer ...
What Can Call Center Analytics Do for Your Business?
Each customer phone call, chat, or email contains information that can help ...
What Is CPaaS? A Guide To Communications Platform as a Service
Businesses need reliable ways to connect with their customers and streamline ...