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News 2 min read

Warwick Communications Receives OAISYS’ MVP Award

22 May, 2012

Most Valuable Partner Named for Sales, Collaboration and Customer Service

TEMPE, Ariz., May 22, 2012 — OAISYS, a leader in business call recording and contact center management solutions, today announced the official naming of Cleveland’s Warwick Communications Inc. as its Most Valuable Partner (MVP) Award winner for 2011. “Warwick Communications has achieved OAISYS Gold status as part of our Elite Partner Program frequently and consistently,” said Brian Spencer, president of OAISYS. “Every year, they add to their level of interaction with OAISYS for both our companies’ mutual benefit. Their selection this year as our initial MVP winner focused on Warwick’s willingness to collaborate with OAISYS in meaningful ways to help educate businesses on the many benefits to be gained from our voice documentation and interaction management solutions. We’re proud to recognize those efforts by naming them the initial recipient of the OAISYS Most Valuable Partner Award.” Warwick Communications completed 2011 as a repeat Gold Partner in the OAISYS Elite Partner Rewards Program, which recognizes those partners that have displayed exceptional expertise and innovation in positioning, promoting, selling and supporting OAISYS solutions and have demonstrated a strong commitment to customer satisfaction. Among the activities and achievements Warwick undertook that led to it receiving this special recognition were:

Ending the fiscal year 2011 as a top revenue producer for the OAISYS Talkument and Tracer solutions, generating sales success both within its existing customer base and with new market opportunities
Joint interactive event promotions with OAISYS, including technology showcase and customer appreciation days, offering hands-on product demonstrations and information exchange
Joint participation in integrated marketing campaigns, providing customers and prospects with useful information to help guide their purchasing decisions, and
Active discussion of and references to OAISYS solutions in its newsletters, blogs and website, presenting valuable insight into industry- and organizational-level drivers for call recording adoption and its value proposition for businesses

“A major component of success in any channel relationship is the degree and frequency of collaboration between the partners,” said Greg Floyd, OAISYS director for North American sales. “Warwick has always demonstrated a real understanding and passion for the benefits OAISYS solutions can provide to businesses through a wide range of industry sectors and company sizes. They take full advantage of the extensive sales, marketing and training support OAISYS offers, and maintain a high level of collaboration throughout the sales process to ensure utmost satisfaction for our mutual customers.” “We are extremely pleased and proud to have been recognized by OAISYS with its 2011 Most Valuable Partner Award. This is a tremendous honor for the entire Warwick team,” said Ryan Shorts, principal at Warwick Communications. “It validates our commitment to helping customers improve their business operations with advanced communications technology, and OAISYS call recording solutions certainly address increasingly important areas of business concern. That technological innovation, paired with OAISYS’ dedication to delivering timely, reliable and professional service and support, has helped to create a very successful partnership.”

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