Here’s How the Cloud Communications Market Has Changed

Download this free ebook to access unique research into how the cloud communications market has reacted to the COVID-19 crisis and shifted gears to meet new customer demand.

Here’s How the
Cloud Communications Market Has Changed

Download this free ebook to access unique research into how the cloud communications market has reacted to the COVID-19 crisis and shifted gears to meet new customer demand.

Inside, you’ll find data on 2019 vs 2020:

  • Market segment investments
  • Perceived competition
  • Role Microsoft plays in the market
  • Platforms that lead the pack
  • Most popular services and offerings
  • Key strategic initiatives

This is first-of-its-kind research into what service providers are thinking.

The CCA partnered with Cavell to survey our global membership to document the year-over-year changes to the cloud communications market. When we began this project in 2019, we could not have anticipated the dramatic shifts in results in 2020. The original research in this ebook illustrates how the cloud communications market has reacted to a global crisis.

This unique data shows how providers are investing in different market segments, services, and platforms today. They have heard the call to bring team collaboration technologies to the mid-market, and they are shaping their major investments around doing so. This never-before-published information is your window into what cloud communications providers are thinking, doing, and planning for 2021.

DOWNLOAD YOUR FREE EBOOK

See how the movers and shakers in cloud communications have changed course over the last 12 months.

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Cloud Communications Alliance

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