Bandwidth Inc.

Communications APIs

• Voice API: Add programmable voice calling to any app or platform with carrier-grade reliability.
• Messaging API: Send SMS and MMS globally with higher throughput and real-time deliverability insights.
• RCS: Enrich customer conversations with rich, interactive messaging beyond standard SMS.
• Emergency Calling API: Embed certified E911 connectivity directly into your communications stack.
• Authentication API: Verify users over voice and messaging channels with carrier-level accuracy.

Enterprise Integrations

• Microsoft Teams Direct Routing: Bring your own carrier to Teams with voice, E911, and full migration support.
• Operator Connect for Microsoft Teams: Activate PSTN calling in Teams through a managed, certified carrier connection.
• Genesys Cloud CX: Connect Genesys contact center workflows directly to Bandwidth's carrier network.
• Webex Calling: Extend Cisco Webex with direct-to-carrier voice and number management.
• Google Voice SIP Link: Deliver reliable PSTN connectivity for Google Voice enterprise deployments.

Wholesale & Trunking Services

• Global SIP Trunking: Consolidate voice infrastructure with all-IP trunking, reduced latency, and 24/7 monitoring.
• VoIP Origination & Termination: Route inbound and outbound calls across a directly owned global network.
• Toll-Free Services: Deliver reliable toll-free calling and messaging with multi-carrier redundancy.
• International Long Distance: Extend voice reach across borders with consistent call quality.

Phone Numbers & Management

• Phone Numbers: Order local, national, toll-free, short code, and geographic numbers across 65+ countries.
• Number Porting: Move numbers in bulk with built-in regulatory workflows and dedicated porting support.
• Number Reputation Management: Protect outbound call performance by monitoring and managing caller ID reputation.
• Campaign Registration: Register messaging campaigns to maintain deliverability and carrier compliance.

Insights & Monitoring

• Voice Insights: Track call quality, capacity, and billing in real time to resolve issues before customers notice.
• Messaging Insights: Monitor SMS deliverability, error rates, and carrier performance with near-real-time data.

Bandwidth gives enterprises, software platforms, and carriers direct access to a globally owned communications network built for voice, messaging, and emergency services. With PSTN connectivity spanning 65+ countries and coverage across 93% of the global economy, Bandwidth handles the infrastructure complexity so its customers can focus on building better experiences.

Top organizations (including Google, Wyndham, and Pennymac) rely on Bandwidth for mission-critical communications. Customers report a 97.6% satisfaction score and benefit from 99.9% core network uptime. Bandwidth's suite spans programmable APIs, direct UCaaS and CCaaS integrations, global SIP trunking, and certified E911 services, all managed through a single platform.

Bandwidth holds more direct-to-carrier integrations worldwide than any other carrier, and is one of only three Microsoft-certified Dynamic 911 providers for Teams Direct Routing.