BluIP, Inc.

Cloud PBX & Unified Communications

• Cloud PBX for Hospitality: Keeps hotel teams connected across voice, video, and messaging on any device.
• Cloud PBX for Enterprise and Healthcare: Replaces on-premises hardware with a scalable, cloud-managed phone system.
• SIP Trunking: Delivers reliable, scalable voice connectivity to power UCaaS and contact center platforms.

Contact Center & Customer Engagement

• Voice Call Center (CCaaS): Routes and manages inbound calls with enterprise-grade reliability and reporting.
• Omnichannel Contact Center: Connects customers across voice, chat, SMS, and digital channels in one unified view.
• Customer Messaging: Reaches customers on the channels they prefer, from SMS to digital messaging.

AI & Automation

• AIVA Virtual Receptionists: Handles inbound calls automatically, reducing wait times and offloading live agents.
• Workflow Automation: Streamlines repetitive communication tasks without requiring custom code.
• No-Code Integrations: Connects BluIP to existing business applications quickly and without engineering overhead.

Analytics & Compliance

• Call Recording & Quality Management: Captures and evaluates interactions to improve agent performance and service quality.
• Speech Analytics: Surfaces trends and insights from conversations to guide operational decisions.
• Compliance Tools: Supports regulated industries with governance-ready communications infrastructure.

Foundational Carrier Services

• Microsoft Operator Connect: Extends BluIP voice services directly into Microsoft Teams for enterprise calling.
• Enhanced SIP Trunking: Anchors UCaaS and contact center platforms on a Tier-1 carrier network with built-in redundancy.

BluIP makes enterprise communications smarter for hotels, hospitals, restaurants, and distributed businesses across North America and Asia Pacific. Founded in 2010 and headquartered in Las Vegas, the company has grown to serve more than 60,000 customers across 1,000-plus enterprise locations, managing over 180,000 interactions and maintaining 99.999% uptime on its Tier-1 global carrier network.

The company operates offices in Glendale, Longmont, Costa Mesa, Yerevan, and the Philippines, with senior leadership bringing over a century of combined executive experience. BluIP holds SOC 2 Type II attestation and maintains HIPAA compliance, making it a trusted partner in regulated environments.

BluIP's CEO, Armen Martirosyan, serves on the board of directors of the Cloud Communications Alliance. The company reports a 99% customer retention rate and a 30% average reduction in telecom costs for its clients.