Ibersontel Telecommunication

AI-Powered Business Communications

• IberSMART Asistente: Handles inbound calls automatically, 24/7, across multiple languages without wait times.
• IberSMART Operadora: Routes incoming calls intelligently to the right department, reducing phone congestion.
• IberSMART Responde: Captures missed calls automatically so no business opportunity goes unanswered.
• IberSMART Conversa360: Centralizes WhatsApp, SMS, email, and chat into one unified management panel.
• IberSMART Grabación: Records and analyzes calls to improve service quality and team performance.

Connectivity & Private Networks

• High-Speed Fiber Optic Networks: Deploys dedicated 10Gbps fiber infrastructure for campuses, municipalities, and enterprises.
• Dark Fiber & Metropolitan Networks: Builds private metropolitan networks connecting data centers with secure, high-capacity fiber.
• Municipal Fiber Deployment: Constructs and maintains private fiber networks for local governments with no upfront investment required.
• Multi-Site Voice & Data Interconnection: Links distributed offices with integrated voice and data for unified operations.

Cybersecurity Solutions

• Integrated Cybersecurity Suite: Protects networks with Firewall, SIEM, and EDR working together in a single solution.
• High-Availability Internet & Private Network: Keeps businesses online with redundant connections and automatic backup failover.

Public Sector & Smart City Solutions

• Video Surveillance Systems: Delivers end-to-end surveillance infrastructure for municipalities on a turnkey basis.
• Municipal Wi-Fi Zones: Extends public connectivity across towns and cities through managed wireless networks.
• Traffic Control Infrastructure: Integrates traffic monitoring into municipal fiber and connectivity projects.

Ibersontel connects businesses, universities, and public administrations across Spain with high-performance telecommunications infrastructure and intelligent communication tools. Operating from offices in Madrid and Tomelloso, the company combines the reach of a network operator with the flexibility of a systems integrator, delivering tailored solutions rather than off-the-shelf packages.

Ibersontel has built 10Gbps fiber networks for universities and provincial governments, deployed critical communications infrastructure for public administrations requiring 24/7 availability, and implemented AI-driven voice platforms for businesses modernizing their customer service operations. Its client portfolio spans local councils, regional governments, multi-site enterprises, and educational institutions.

Competitive pricing, personalized support, and a commitment to scalable, secure infrastructure define how Ibersontel approaches every project, from a single-site fiber connection to a full metropolitan network deployment.