IPFone

Cloud Voice & Collaboration

• IPFone with Webex: Unifies calling, meetings, messaging, and file sharing into one streamlined app.
• Microsoft Teams Direct Routing: Adds enterprise-grade voice and PSTN connectivity directly inside Microsoft Teams.
• VoIP Phone System: Cloud-based phone system that keeps teams connected from any location or device.
• SIP Trunking: Connects existing phone infrastructure to the cloud for flexible, cost-effective calling.
• Easy PBX: Simplified cloud PBX for businesses that want reliable calling without complexity.

Contact Center & Analytics

• Cloud Contact Center: Scales customer interactions with AI-driven routing, omnichannel support, and CRM integration.
• Call Analytics: Delivers actionable call data to improve team performance and customer experience.
• AI Call Recordings & Conversation Intelligence: Captures and analyzes conversations to surface insights that drive smarter decisions.
• CRM Integration: Connects communication tools to existing CRM platforms for a unified workflow.

Internet & Connectivity

• High-Speed Fiber Internet: Delivers symmetrical speeds and guaranteed bandwidth for data-intensive operations.
• SD-WAN: Optimizes network performance and reliability across multiple business locations.
• Unlimited Wireless Internet: Provides flexible wireless connectivity as a primary or backup internet solution.

Fax & Specialty Solutions

• CloudFax: Sends and receives faxes by email with no hardware or dedicated lines required.
• CloudFax Pro: HIPAA-compliant fax portal with secure access, personal numbers, and team sharing.
• POTSBOX (POTS Replacement): Replaces analog phone lines with a modern, cloud-based alternative.
• SMS Manager: Manages business text messaging from a centralized, cloud-based platform.

Phones & Hardware

• Cisco Phones: Enterprise-grade desk phones built for clarity, reliability, and seamless cloud integration.
• Polycom Phones: HD voice and video phones suited for office workers, executives, and conference rooms.
• Yealink Phones: Feature-rich IP phones designed for professionals who need HD audio and smart connectivity.

IPFone makes business communication dependable for thousands of companies across the United States. Backed by 28 years of experience and a network built on Cisco's infrastructure, IPFone delivers cloud voice, internet, collaboration, and contact center solutions that keep teams connected and productive, wherever they work.

The company operates core infrastructure out of data centers in Miami, FL and Dallas, TX, with full geo-redundancy and automatic failover supporting an industry-leading 99.999% uptime commitment. IPFone serves over 6,000 corporate accounts nationwide and pairs every deployment with on-site installation, hands-on training, and three tiers of dedicated support.

IPFone's customer-first approach includes no installation fees for accounts with five or more seats, and billing that begins only when the customer is fully satisfied. Headquarters are located in North Miami, Florida.