NUSO

Contact Center Solutions

• NUSO Connect for Business: Affordable, voice-centric contact center certified for Microsoft Teams.
• NUSO Connect for Enterprise: Omnichannel contact center with AI-driven transcription, sentiment analysis, and CRM integrations.
• Attendant Console: Lets receptionists manage multiple calls and transfers from any location or device.
• NUSO Connect Recorder: Centralized, compliant call recording with AI-powered transcription and secure storage.

Unified Communications

• Hosted Voice: Scalable cloud voice for businesses of any size, with mobility and messaging built in.
• Microsoft Teams & Zoom Integrations: Extends cloud voice capabilities directly into Teams and Zoom environments.

Platform Services

• SIP Trunking: Reliable, carrier-grade trunking backed by AI-powered network management via NUSOflex.
• Numbers & Toll-Free: Global number provisioning including toll-free and local DID options.
• Cloud Fax & E911: Compliant fax and emergency services integrated into the NUSO platform.

NUSO makes business communication straightforward for organizations of every size, from fast-growing startups to global enterprises. Built on a secure, cloud-first network spanning more than 30 countries, NUSO delivers voice, messaging, contact center, and platform services with AI-driven automation that keeps teams connected and operations running smoothly.

The NUSO management team brings over 300 years of combined experience in telecommunications, corporate development, and operations, with many team members delivering service together since 2007. That depth of expertise shows in the numbers: a 96% customer satisfaction score on support interactions, an average live support wait time of 22 seconds, and an average customer tenure of 71 months.

Trusted by SMBs, government agencies, regulated industries, and service providers, NUSO supports sectors including healthcare, education, finance, legal, retail, and manufacturing through a channel-first partner model.