RingCentral

Business Communications

• RingEX: Unifies calls, messages, and meetings in one AI-powered app for any device.
• Business Phone: Reliable cloud calling that keeps teams connected across locations and devices.
• Business SMS: Send and manage business texts optimized for customer engagement and response rates.
• Team Chat: Centralizes team messaging, file sharing, and project collaboration in one space.
• AI Receptionist (AIR): Answers, routes, and schedules calls 24/7 without human intervention.

AI Contact Center

• RingCX: An AI-first omnichannel contact center that simplifies agent management and customer interactions.
• Omnichannel Engagement: Connects customers across voice and 20+ digital channels from a single workspace.
• AI Workforce Engagement: Automates quality management and agent coaching to improve contact center performance.
• AVA Agent Assist: Surfaces real-time answers and guidance so agents resolve issues faster.
• AI Interaction Analytics: Turns every conversation into actionable insights across the entire contact center.

Agentic AI Products

• AIR Pro: A no-code builder for deploying custom AI agents across voice, SMS, chat, and social channels.
• AI Representative: Deploys intent-driven AI agents that automate customer outcomes at scale.
• AI Virtual Assistant (AVA): Captures notes, translates conversations, and automates workflows in real time.
• AI Conversation Expert (ACE): Analyzes conversations to surface coaching opportunities and business insights.

Meetings & Events

• AI Meetings: Delivers AI-powered video meetings with live transcriptions, summaries, and recaps.
• Webinars: Hosts scalable online events with audience engagement tools built in.
• RingCentral Events: Manages virtual, hybrid, and onsite events from a single branded platform.

RingCentral makes business communication effortless for organizations of every size, from independent businesses to Fortune 1000 companies. Founded in 1999 by Vlad Shmunis and Vlad Vendrow, the company was built on the premise that cloud technology could fundamentally reimagine how businesses connect. Today, more than 600,000 customers across 100+ countries rely on RingCentral to keep their teams and customers in sync.

With a global workforce of over 8,000 across 17 countries, RingCentral operates at scale while maintaining 99.999% platform availability. The company has been named a Gartner Magic Quadrant Leader for UCaaS for 11 consecutive years and recognized by Synergy Research as the number one cloud communications provider worldwide by revenue and subscriber seats.

RingCentral's platform spans AI-powered business phone, contact center, meetings, and agentic AI tools, all connected through an open integration ecosystem of 500+ pre-built apps and APIs.