SimpleVoIP

VoIP Plans & Core Voice

• Essential Plan: Foundational voice service with unlimited calling, caller ID, and paging for shared-use locations.
• Shared Plan: Extension-based voice for retail and restaurant environments with per-location direct inward dialing.
• Enterprise Plan: Full-featured voice with mobile and desktop apps, voicemail-to-email, and Microsoft Teams integration.

AI-Powered Call Intelligence

• Simple Intelligence: Analyzes every call in real time to surface missed opportunities, track commitments, and push insights into your CRM or POS.
• Caller Insight: Surfaces customer history, loyalty status, and account context the moment the phone rings so agents can serve faster.

Deployment & Automation

• Magic Auto Provisioning: Replicates a perfected pilot configuration across hundreds or thousands of locations in seconds.
• Third-Party Integrations: Automatically syncs store hours and announcements across your UCaaS system, website, Google, and Yelp with a single update.
• Auto Attendant: Routes every call to the right person with fully customizable menus, ring groups, and automated outbound SMS.

Mobility & Collaboration

• SimpleVoIP Mobile App: Lets teams answer calls, send texts, and access transcribed voicemails from iOS or Android devices anywhere.
• Call Analytics: Delivers live and historical call data through custom reports and interactive dashboards to drive team accountability.

SimpleVoIP makes enterprise communication straightforward for businesses running multiple locations. Founded in 2015, the company has spent nearly a decade building voice and UCaaS systems for franchisors, franchisees, major retailers, and large distributed organizations, learning firsthand what it takes to keep hundreds of sites communicating without friction.

Where large telecom carriers offer rigid, one-size-fits-all packages, SimpleVoIP works through an iterative pilot process to design custom solutions, then deploys them at scale using its Magic Auto Provisioning technology. US-based VoIP experts handle onsite installation, network optimization, and ongoing support, giving clients the high-touch service that national carriers rarely match.

SimpleVoIP's platform spans voice, AI-powered call analytics, CRM and POS integrations, and automated communications, all managed from a centralized portal. Clients consistently report cost savings of up to 50% after switching.