GLDS to Showcase Cloud-Based Billing and Subscriber Management

In booth #613, GLDS will demonstrate how WinForce tech gives field technicians instant, real-time access to assigned work, as well as customer account details. Available on any smartphone, tablet, netbook, or laptop, WinForce tech is designed to give field technicians the tools they need to start solving customer problems immediately, in the field and without calling back into the office. Additionally, GLDS will feature WinCable in the Cloud, which lets operators manage billing, subscriber management and provisioning functions virtually via the Internet, without the need for any hardware or infrastructure investment. Both products are fully integrated with GLDS' WinCable subscriber management and billing system and SuperController™ provisioning solution. "As we strive to help small-to-medium service providers offer their subscribers advanced TV services typically associated only with larger operators, such as TV Everywhere/multiscreen, IPTV, VoIP, VOD and Internet video, our products have evolved to make the functions of integrated billing, subscriber management, authentication and provisioning of these new services as streamlined, affordable and efficient as possible," said GLDS' President Garrick Russell. "Our new WinForce tech platform virtually eliminates calls into dispatch by putting WinCable tools on a hand-held device that technicians can use to quickly solve customer problems independently in the field. Additionally, more than 80 operator customers worldwide are now using WinCable in the Cloud to save significant time and money with anytime-access to our flagship WinCable billing and subscriber management system." Russell continued, "Cable-Tec Expo attendees will see first-hand how WinCable in the Cloud can allow them to introduce integrated billing, subscriber management and provisioning for today's advanced TV services with minimal startup costs and no need for any additional hardware/infrastructure. Additionally, we'll show WinForce tech running on a tablet and smartphone, illustrating how delivering WinCable to a handheld device brings front-line customer service to the field with real-time visibility and control on mobile devices. Attendees will see how both platforms can significantly increasing operational efficiencies and customer satisfaction when introducing new advanced TV services, all at a fraction of the cost that most large operators are enduring to keep up with today's multiscreen, multi-service world." Visit www.glds.com