WILMINGTON, DE–(Marketwire – Nov 17, 2011) – SevOne
, the leader in network performance management, today announced it has been successfully deployed by a leading financial services company where it was selected to replace its incumbent network performance management solution and manage the network capacity for its lines of business and the bandwidth of its call centers.
Monitoring the company’s network is no small task for the network operations team with a home office complex, three call centers, and 55 field offices. Its incumbent vendor’s system was extremely complex to use, required a team of people to manage, and was very expensive in terms of maintenance costs. After reviewing a number of solutions and re-evaluating the current tool being used, the company decided to replace its solution with SevOne’snetwork performance management solution
, given SevOne’s ease of use, speed, and lower cost of ownership.
A network operations manager at the company stated, “The old solution was like trying to drive an 18-wheeler and SevOne is like riding a bicycle. It all comes down to ease of use and our users are able to figure out what is needed and how to do it without spending a lot of time on it. What used to take weeks to figure out using our previous tool now takes less than 30 minutes with SevOne.”
SevOne is being utilized for two main purposes, one of which is monitoring the network of its different lines of business for network capacity planning
. The company looks for how much bandwidth is being used, how much is needed, whether its servers are trending towards maximum utilization, and also to see network capacity projections. Its second major use of SevOne is to monitor its call centers around the country to see if they are pushing the limits of their circuits and if so, the company is able to easily increase bandwidth or come up with an alternative solution going forward. Being able to monitor and trend network performance data is key to running a smooth call center business.
“Bandwidth and capacity management is one of the original, most fundamental reasons for having a network performance management platform and we knew without a doubt we could help this company replace its current solution and succeed in this key area,” said Bill Conners, SVP of worldwide sales at SevOne. “SevOne has had a lot of success in the financial services market as these firms need the complete and immediate analysis and reports we deliver to ensure the performance of their key operations. We are always excited to get involved in replacement deals because we are able to quickly demonstrate our value and show how SevOne is the logical choice.”
SevOne, Inc. delivers the industry’s fastest, most scalable
, and comprehensive real-time network monitoring, troubleshooting
and performance reporting solution. The SevOne network performance management solution
provides complete and immediate visibility that enables enterprises, cloud and communications service providers, and government organizations to keep increasingly complex networks, servers and applications functioning at peak performance levels. Hundreds of customers, including the top cable companies in North America, wireless network and managed service providers, and top financial services institutions rely on SevOne. Industry recognition includes: Inc. 500 fastest growing private companies, 2011 CRN Emerging Technology Vendor, and numerous product awards. Visit www.sevone.com