Cloud Industry News

Metro Selects Fonality To Support Workforce with Cloud Communications

November 02, 2011
Metro Selects Fonality To Support Workforce with Cloud Communications

Innovative workspace solutions provider offers Unified Communications, VoIP and contact center features anywhere, anytime
(DALLAS and WASHINGTON) – Fonality, North America’s fastest growing business communications company, has been selected as the communications partner of choice for Metro Offices, a leading East Coast workspace solutions provider. Fonality’s cloud-based desktop and mobile Unified Communications (UC) solutions will help Metro Offices support its varied client base, ranging from mobile workers and teleworkers to distributed workforces and short- or long-term tenants.
The technology aligns with the innovative nature of Metro Offices’ clients who often work outside a physical office or from multiple locations. Regardless of where they work, they can directly access their personalized Fonality desktop or mobile interface, complete with phone number and extension for single-user identity and unparalleled connectivity. With services including FlexDesks, Hoteling and Virtual Office Spaces, Fonality allows Metro Offices’ clients to seamlessly integrate into a more efficient mobile lifestyle.
“Our clients demand resources that adapt to their specific business requirements, and meeting their diverse communications needs has always been a challenge,” Kelly Bedsole, vice president of sales and marketing for Metro Offices. “Fonality allows us to adapt unique communications functionality around our clients’ business model. Now, they can communicate more efficiently to work smarter and be more productive. Plus, access to advanced presence and collaboration tools has been prohibitive from a cost and technical standpoint. With Fonality, we have a true technology and service differentiator that only Metro Offices provides.”
Fonality has already been deployed at Metro Offices’ newest location at the Ballston Office Center in Arlington, Va. Throughout 2012, Fonality will be rolled out to eight additional locations to support more than 1,500 users.
Fonality’s solutions are accompanied by the award-winning Fonality Heads Up Display (HUD). The user-friendly UC dashboard delivers presence-based capabilities to desktops and smartphones, so a user can seamlessly manage voice, email and chat, enabling them to reach the right person with the right information at the right time.
“Metro Offices delivers a revolutionary office environment for growing businesses, and Fonality is proud to offer an unmatched communications experience that complements today’s flexible workforce,” said Eric Borrmann, Fonality’s chief operating officer. “No matter where they choose to work, Metro Offices’ clients can leverage Fonality to transcend the conventional office through rich UC capabilities. Together, we are improving the way people work without the limits of legacy communications technology.”
Visit, or call (703) 871-5000 and for more information or call 877-FONALITY.

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