Podcast: Alianza Launches Business Text Messaging for Service Providers

Recently, Alianza, Inc., a leading cloud communications platform for service providers, announced that its Business Text Messaging product is now available. The cloud-based texting solution is purpose-built for communication service providers (CSPs), enabling them to grow commercial revenue, stand out from the competition, and deliver a compelling new communication service to their small and medium business (SMB) customers. In this podcast Justin Cooper, Customer Success & Product at Alianza, discusses BTM as an opportunity for the service providers and an immediate need for many of their customers. “We think this is a nice easy sell for the service providers,” says Cooper. “We see this is a nice add on,” continues Cooper who sees BTM as a value add, and also a “wedge”, permitting Alianza’s partners to offer something unique. Cooper also discusses various uses, including customer communication, outreach, notification and more. The solution is managed from an intuitive web portal where businesses can have two-way conversations with their customers. Supporting multiple users and features including automated keyword responses, scheduled responses, contact management, and outbound marketing campaigns, SMBs can leverage their phone number for multiple inbound and outbound communications.

Visit https://www.alianza.com/

 

https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/Justin-Cooper-Alianza-2_5_21.m4a

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Two Revolutions, One Conversation: Sinch on RCS, AI, and the Human Factor in Communications, Podcast
“Voice isn’t dead. It’s forming a great alliance with AI.” — Julia Fraser, ...
Jabra Introduces Human-Focused AI with Engage AI Complete: A Smarter, Kinder Future for the Contact Center, Podcast
"We don’t alter how people sound—but we do help them become better ...
Securing the Message: How Rich Business Messaging Delivers CX and Security in an AI-Flooded World, iconectiv Podcast
Podcast with Chris Drake, SVP at iconectiv, hosted by Doug Green, Publisher, ...