Toronto, ON – May 31, 2023 – iotum, a leading provider of comprehensive UCaaS and CPaaS solutions, has been honored with the prestigious #1 ranking in the 2023 Data Quadrant Award for Web and Video Conferencing – Mid-market, as announced by SoftwareReviews, the foremost source of buyer data and insights in the enterprise software market.
With its commitment to delivering innovative technology solutions, iotum continues to transform business communications and empower organizations to collaborate effectively. The company’s focus on enhancing user experiences and meeting evolving market demands has been acknowledged through this esteemed award.
SoftwareReviews’ Data Quadrant Awards annually recognize exceptional software providers in the technology marketplace, leveraging user satisfaction scores across various dimensions such as software capabilities, product features, likeliness to recommend, and provider experience. These scores are then aggregated to generate an insightful measure called the Net Emotional Footprint, which reflects the overall user sentiment towards the provider and its product from the perspective of software users.
iotum has achieved an outstanding Net Emotional Footprint score of +97, along with a composite score of 9.5 and an impressive likelihood to recommend rating of 97%, securing its position as the top-ranked provider in its category. The comprehensive report can be downloaded here, offering comprehensive insights into iotum’s industry-leading performance.
Earning the top spot in several key satisfaction categories, including Business Value Created, Breadth of Features, Quality of Features, Product Strategy and Rate of Improvement, Usability and Intuitiveness, Vendor Support, Ease of Data Integration, Ease of Administration, Ease of Customization, Ability and Quality, Training and Ease of Implementation, iotum has showcased its commitment to delivering exceptional value to customers.
Furthermore, iotum has also ranked #1 for its comprehensive UCaaS features, which include Video Conferencing, Audio Conferencing, Audio Controls, Screen Share, Instant Messaging, Virtual Whiteboard, and many more. This recognition underscores iotum’s dedication to providing versatile and reliable communication solutions that cater to the diverse needs of businesses.
“We are thrilled and honored to be ranked #1 in the 2023 Data Quadrant Award for Web and Video Conferencing – Mid-market, as recognized by SoftwareReviews. The fact that SoftwareReviews evaluates and ranks products based on feedback from IT and business professionals makes this recognition even more special, as it affirms the satisfaction of our valued customers,” commented Dora Bloom, CMO of iotum.com. “At iotum, we continually strive to incorporate customer feedback into our product development, and we are excited to announce that later this year, we will be launching our highly anticipated Chat API with built-in UI and notifications, further enhancing our offerings.”
As iotum continues its journey as a market leader, the company remains committed to innovation, customer satisfaction, and driving excellence in business communications. With an unwavering focus on meeting the evolving needs of organizations worldwide, iotum looks forward to a bright future, marked by continued growth, expansion, and groundbreaking solutions.
SoftwareReviews is the most in-depth source of buyer data and insights for the enterprise software market. By collecting customer experience data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
To learn more about SoftwareReviews and software provider review surveys, visit SoftwareReviews.com.
iotum is a leading technology provider specializing in UCaaS (Unified Communications as a Service) and CPaaS (Communications Platform as a Service) solutions. With a comprehensive suite of communication tools and conferencing services, iotum empowers businesses to enhance collaboration and streamline communication processes. Combining cutting-edge technology with a customer-centric approach, iotum continues to deliver innovative solutions that drive business success.