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Enghouse announces SmartRecord integration with Metaswitch SBC

Enghouse Networks Limited, is pleased to announce that their interactive call recording solution, SmartRecord, has now completed integration testing on Metaswitch’s Perimeta session border controllers. This follows the successful integration of SmartRecord with Metaswitch’s MetaSphere Call Feature Server (CFS) in 2014.

SmartRecord offers Metaswitch customers a centralized,cloud enabled, next generation voice recording-as-a-service platform, supporting multi-tenancy, scalability and elasticity that can scale from very small to large enterprise business customers. Carriers operating the Metaswitch Perimeta SBC and MetaSphere CFS systems require only a single instance of SmartRecord to provide network voice recording coverage, which makes it extremely cost effective.

The integration between SmartRecord and Metaswitch Perimeta utilises the SIPrec protocol to control recording of specified subscribers as their calls traverse the Perimeta SBC. This efficient and secure method of recording does not affect the primary call since a duplicate copy of the call is created and sent to the SmartRecord system for recording and secure storage for each eligible subscriber.

Trevor Davis, Product Manager, Enghouse SmartRecord states, “The Metaswitch Perimeta certification for SmartRecord further supports our long term partnership with Metaswitch. We continue to see a growing demand for cloud call recording solutions to underpin the core communications services enjoyed by Metaswitch service providers and subscribers.”

Enghouse Networks will be showcasing this unique integration at the Metaswitch Forum 2016 on booth #15. Themed “New Models for Network Operators,” Metaswitch Forum takes place May 16 – 19, 2016, at the Fairmont Scottsdale Princess. The annual Metaswitch Forum brings together network operators, technology vendors and expert speakers from around the world for three days of education on innovative products and solutions, key industry trends and best practices for network transformation, virtualization and support. Please visit, search #m4um16 or follow @metaswitch on Twitter for details.

About Enghouse Systems Limited

Enghouse’s software product portfolio includes BSS, OSS, VAS and Enterprise Communications applications supporting next generation telecommunications and utility network operators. Enghouse’s solutions have been deployed in hundreds of communications service providers across the globe including next generation, mobile, wireless, railway GSM-R operators and cable multiple system operators (MSO) that are building high speed broadband, cable, fiber to the home (FTTH), fiber to the tower (FTTT), and wireless LTE networks.

Enghouse Networks is a subsidiary of Enghouse Systems Limited, a publicly traded Canadian based software and services company founded in 1984. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol ESL. Enghouse serves a number of distinct vertical markets (contact center, networks and transportation), each developing and selling enterprise oriented applications software. Further information about Enghouse may be obtained from the Company’s website at

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