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News 2 min read

Bright House Networks Business Solutions Introduces Hosted Voice

18 Jul, 2013

A Cloud-Based Phone Solution Tailor-Made for the Small to Mid-sized Business Bright House Networks Business Solutions today announced the launch of Hosted Voice, a turn-key, cloud-based phone solution for small to mid-sized businesses. Hosted Voice features enterprise-level, productivity-boosting features, with all service, hardware, technology and ongoing support provided by Bright House Networks, in one all-inclusive monthly price. A facilities-based Voice Over Internet Protocol (VoIP) service, Hosted Voice utilizes Bright House Networks’ managed hybrid fiber-coaxial network for all call traffic. The new service features:

Minimized upfront costs with no installation cost and no equipment to buy
Dedicated connection for your phone service that’s not shared with your Internet
Unmatched network redundancy for security and reliability
No hardware or technology to maintain
Automatic upgrades at no additional cost
Better call-in experience for customers with seamless call routing
Scalability to keep up with the needs of a growing business
Enterprise-level features and add-ons including disaster recovery, unified messaging, mobile follow-me features, call overflow queue, auto attendant, and enhanced call logs

Bright House Networks provides full onsite and remote support, as well as all necessary hardware, equipment, maintenance and automatic technology upgrades as part of its Hosted Voice service. “Our Hosted Voice service is perfect for the small to mid-sized business looking for more professional voice solutions that can scale and meet demand,” said Josh Ebert, corporate vice president, SMB Sales and Operations, Bright House Networks Business Solutions. “Hosted Voice is easy to get, and easy to use. It keeps up with businesses as they grow. All services and features are delivered over our dedicated and secure data connection, which means Bright House Networks is able to control the quality and security of calls being made by its customers.” Hosted Voice is the latest addition to a comprehensive portfolio of voice and data products and services, which includes Business Phone, Business Internet, Business TV, and OnSite Technical Service for small to mid-sized businesses as well as dedicated fiber, Metro Ethernet and a variety of managed services for enterprise. For more information about Bright House Networks Business Solutions Hosted Voice and all other Bright House Networks products and services for businesses, visit www.brighthouse.com/business. About Bright House Networks Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California. Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. The company also offers a portfolio of customizable, cutting-edge business solutions spanning Internet, MEF-certified Metro Ethernet, WiFi, security, telephony, and video. Bright House Media Strategies, the advertising arm of Bright House Networks, offers businesses advanced targeted advertising solutions. Bright House Networks also owns and operates exclusive local news and sports channels in its Florida markets. For more information about Bright House Networks or our products and services, visit (www.brighthouse.com).

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Bright House Networks Business Solutions Introduces Hosted Voice

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