NewVoiceMedia, a leading provider of cloud contact centre solutions, has been selected as a finalist in the SaaS Product of the Year category of the 2013 Techworld Awards.
The Techworld Awards have firmly established themselves as the major infrastructure and networking awards event in the IT calendar. Recognising both products and users, the Awards highlight innovation and excellence on all sides of the IT industry. NewVoiceMedia was selected for its true cloud contact centre solution ContactWorld for Service, which is instantly deployable and provides unique and patented routing capabilities, enabling businesses to deliver a personalised and unique customer experience, quickly and securely.
Mike Simons, Editor of Techworld, comments, “This year’s Techworld awards have been the most difficult yet to judge. The standard of entries is higher than ever and everyone who made the shortlist has demonstrated outstanding professionalism”.
Jonathan Gale, CEO of NewVoiceMedia, adds, “The Awards are a showcase for the very best in the IT industry and we are delighted to be announced as a finalist. We pride ourselves on the hard work, dedication and innovation involved in developing our market-leading cloud contact centre solutions, as they are revolutionising the customer experience. We look forward to hearing what the judges have to say”.
The winners will be announced at a prestigious ceremony in London on 21 November 2013.
For further information about NewVoiceMedia and ContactWorld for Service, please visit www.newvoicemedia.com