VozTelecom helps companies create their digital workspace through its virtual switchboard and the Work application

March 4, 2021 - Long before the pandemic, Workplace was just a professional-type social network that was created with the aim of connecting all employees in the organization through mobile devices and facilitating internal communication. Today, with the need to digitize company processes, the term 'Digital Workplace', or digital workspace, refers to allowing all the applications, data and business information that the user needs to develop their professional activity are accessible from any device and from anywhere at all times. "  What makes the ' Digital Workplace ' a tremendously key tool for the future of companies is that they have become essential to ensure business continuity regardless of external factors, as has been found during the pandemic, " he explains Xavier Casajoana, CEO of VozTelecom who adds that "  companies that managed to implement teleworking through digital tools had more opportunities to keep their businesses active ". The 'Digital Workplace' provide an improvement in the employee experience and greater efficiency to companies . In addition to greater flexibility for workers, the multiple benefits include cost savings due to the reduction of office spaces, the improvement of processes by ensuring centralized access to all corporate applications and tools, and the increase in internal communication. by the way in which users relate to each other by allowing the integration of all content in a single spacewhere anyone can contribute ideas and comments at the same time and, finally, the guarantee of greater security of information and business data through a centralized and digital environment.
However, and as Xavier points out "  for companies to benefit from the implementation of a 'Digital Workplace' it is essential to work in a 100% digital environment ". In this sense, applications such as Workspace developed by Google or Microsoft's Teams are two examples of tools that help organizations to create a digital work environment through functionalities for information exchange, collaboration, and videoconferencing. or the use of chat for internal communication between colleagues, but they lack the possibility of making and receiving calls through corporate telephony. In this context, the companies in our country have the application  Work of  VozTelecom , which integrates with both Microsoft 365 as Google so that users in your organization can use the corporate phone from your browser without installing any application. Work works as an extension of VozTelecom's  Centrex virtual switchboard , which, being a totally digital cloud communications solution, allows companies to unify business communication processes in the 'Digital Workplaces'. “  In this way, Work allows the company's day-to-day communications to be maintained regardless of where its employees are , whether in offices or teleworking. The integration is carried out through WebRTC, 'Web Real Time Communication', a technology that allows the necessary flexibility that users now require in their digital workspaces for their day-to-day professional life ”, says the CEO of VozTelecom. Work can be activated directly from a Microsoft or Google email account, also allowing you to have functionalities such as diversions, conferences and even call recordings that will be stored in the user's own email. In addition, it should be noted that Work allows access to the user's contacts by identifying incoming calls, viewing the status of the Centrex virtual switchboard extensions, having a single list of calls from the user's extension, be it computer, landline or mobile or send a reminder to the interlocutor when the user cannot answer a call. Likewise, VozTelecom through its  'IT cloud solutions' division accompanies companies in the necessary process of transforming their conventional computer systems to the cloud, with virtualization solutions, business continuity and critical infrastructures.
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