VozTelecom , the operator of the companies and leader in communications in the cloud in Spain, presents its latest technological innovation, a solution that integrates the fixed and mobile extensions of the switchboard Centrex with Zoho,the leading CRM in Spain for SMEs , as well as with the leading management application for real estate agencies, Inmovilla.
The integration in Zoho , with more than 10,000 clients in Spain and millions of users in the world, offers companies a unique communications solution that allows them to increase competitiveness and productivity against their competitors. Thus , users have all the information of the switchboard in the card of each CRM client and enjoy specific functionalities such as identifying incoming and outgoing calls with their contacts, making calls in a single click from the customer file, adding comments and information to each call in the same CRM, automatic recording of all calls and even make recordings of them. “ The integration of our switchboard in the cloud with the customer’s CRM not only improves communication and customer service but also increases employee productivity and improves business monitoring , “says Xavier Casajoana, CEO of VozTelecom.
Following the same strategy, VozTelecom has adapted its switchboard service in the cloud with the leading CRM in the sector of real estate agencies , Inmovilla, with personalized services that allow to offer an image of seriousness and trust to its customers, and allows to answer calls more quickly, not lose a single call, and perform a better commercial tracking of customers thanks to the integration in the CRM or Gmail of the user.
Also, VozTelecom has prepared the report ” Point of view of the real estate sector “, a study of the national market that aims to assess what factors are key in the competitiveness of companies as well as the use and benefits of communications in that sector as a weapon competitive
Communications in the cloud, the first step in the digital transformation of the SME
With these solutions VozTelecom consolidates and reaffirms its commitment to innovation and support in the digital transformation of SMEs in Spain. Proof of this is the award to the Enterprise Entrepreneur 2018 in communications in the cloud granted by Frost & Sullivan in the segment of communications in the cloud and IP telephony, called ‘UCaaS’. In addition, VozTelecom as a specialized operator in companies, has been advising and helping SMEs on their way to the cloud for more than 15 years , accompanying the user throughout the implementation process and assigning him a personal advisor with whom he can contact directly in any time and for any doubt with the contracted services.
Also, thanks to its more than 150 Partners and Service Points , VozTelecom customers enjoy a personalized, differential and proximity advice and technical support service, which complements the telephone support.
Request more information about the integration of telephony in your CRM by calling 900 900 019or by filling in the contact form No commitment!