CaPUC ALJ Ruling

The California PUC administrative law judge in the attached ruling is seeking comments by May 18 on the attached PUC staff report, including whether service quality standards should apply to VoIP.  According to the ALJ, the data presented in Table 11 through Table 14 of the Staff Report indicate an increase in voice service outages since 2018, across the wireline and wireless industries, and Table 8 and Figure 10 indicate that VoIP and wireless services account for over 90 percent of the voice lines in California since 2018. The ALJ asks whether these trends merit revising GO 133-D so that service quality rules apply to VoIP and/or wireless service? Parties are asked to provide a detailed explanation of their position.

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