FCC Robotext Blocking Compliance Guide

The FCC has released a Small Entity Compliance Guide to assist small businesses, organizations, and governmental entities in complying with new rules aimed at combating unlawful text messages, as outlined in their March 2023 Report and Order. These rules require mobile wireless providers to block texts that are likely to be illegal, such as those from invalid or unused numbers, without needing consumer consent. Providers must also establish a point of contact for resolving complaints about erroneously blocked texts. The mandatory blocking rules will take effect on September 3, 2024, following approval from the Office of Management and Budget.

Members are encouraged to review the full guide for detailed compliance requirements.

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Zoom recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the first time
Milestone achievement underscores Zoom’s AI-first platform strategy and rapid ...
Evolve IP Teams-Up With Talkdesk To Power-Up AI Proposition
New alliance empowers resellers with integrated AI-driven contact centre ...
Red Oxygen Launches CompleteSMS, its Next Generation Texting Platform
Red Oxygen launches CompleteSMS, its next generation texting platform for ...
Need Help?