Sooner or later, cloud companies turn to J-Curve

According to Jared Hamm, it’s often a matter of when and not if, that a company will turn to J-Curve. Selling cloud managed services is expensive and challenging, but the larger challenge can occur right after the sale when the delivery of services to the customer is impaired by poor processes and other challenges. J-Curve offers Tier 1 and Tier 2 technical support, fraud and NOC services, ticket monitoring, CRM design and implementation, consulting, development work, application design, process, procedure and workflow development, retention and credits, account administration, product activation and provisioning.
In this podcast we discuss J-Curve’s bench of products and services, and how they help J-Curve’s client’s meet customer expectations.
http://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/J-Curve_3_2_3_2017.mp3

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Training as a Growth Strategy with Travis Burris, B-Lynk Train to Gain Podcast
Episode 15 of Train to Gain: Training as a Growth Strategy with Travis Burris
Snom Showcases Enterprise-Grade DECT Mobility and Global Manufacturing Strength at MSP Expo, Podcast
At ITEXPO / MSP EXPO, Simon Bradbrook, Senior Sales Engineer BSG at Snom, ...
TNS on Why RCS Is Critical to Trusted Communications, Podcast
At ITEXPO / MSP EXPO in Fort Lauderdale, Doug Green, Publisher of Technology ...
Need Help?