CCNG Contact Center & Customer Care Industry Professional Network
Industry News
New Research Shows the Inevitability of Cloud in Contact Centers with Three Quarters of Companies Having Adopted or Planning to Adopt Cloud-based Systems
39 percent of companies with on premises contact centers plan to transition to cloud within next 3 years for business continuity, scalability, cost savings, and to accommodate the future of work SAN JOSE, Calif.--November 03, 2016--8x8,
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