The Must-Have UCaaS Features & Benefits For Modern Businesses
TL;DR UCaaS brings voice, video, messaging, and collaboration tools into one ...
4 February 2025
30 January 2025
What Is UCaaS? Unified Communications as a Service Explained
TL;DR UCaaS brings voice, video, messaging, file sharing, and integrations into ...
26 September 2024
Early Access to ‘The Future is Mobile’, New Mobile UC Trend Report
We're excited to give you early access to an upcoming report on the ...
13 August 2024
How Crexendo Partners Are Redefining Success In The UCaaS Market
In today’s fast-paced digital world, it’s easy to get caught up in the ...
15 July 2024
Microsoft Azure & Metaswitch Cuts: Impact On Network Operators
How Will Microsoft’s Azure and Metaswitch Cuts Impact Network Operators? ...
29 May 2024
A sneak peek at the CCA's fourth annual State of the Cloud Communications Market Report
We partnered with Cavell to create our fourth annual market report based on ...
5 February 2024
The Cloud Communications Alliance Announces Cloud Connections 2024
[Delray Beach, FL] – The Cloud Communications Alliance (CCA) has opened ...
10 January 2024
A Journey To Four million Users: A Case Study In Mastering The Art Of Community Cultivation
In the ever-evolving landscape of digital communication, community building has ...
10 August 2023
The Cloud Communications Alliance Announces Financial Summit in NYC
Join the CCA for expert-led conversations surrounding communications ...
7 August 2023
Cloud Communications Alliance and Jabra Announce European Summit in Copenhagen
Join the CCA and Jabra to discuss the latest trends affecting the cloud ...
7 October 2022
Why All SaaS Companies Need a Cloud Phone System
With the changing times and so many SaaS companies going the route of having a ...
2 May 2022
BroadWorks ECCR Replacement: Upgrade Your Reporting Strategy
TL;DR Cisco BroadWorks ECCR is being phased out, making now the right time to ...
5 June 2026
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
28 May 2026
Speech Analytics for Call Centers: Boosting Customer Engagement
Every contact center conversation contains information about what your ...
21 May 2026
What Is Cloud Connectivity? Definition, Benefits, & Use Cases
A decade ago, the cloud was just a strategic option. Organizations could choose ...
14 May 2026
How ‘Self-Similar’ AI Voices Can Help Build Customer Trust
By Yaniv Masjedi, Chief Marketing Officer at Nextiva