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The Latest in Cloud Communications

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NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
BroadSoft CEO Michael Tessler to Introduce BroadCloud to German Market on 3 September 2014
Interactive Event Is Designed to Demonstrate How Service Providers Can ...
New interactive resource from NewVoiceMedia offers a compelling insight into customer communication around the world
Leading cloud contact centre vendor NewVoiceMedia has created an interactive ...
Integra Recognized as Mitel’s Top Cloud Partner in North America for 2013
Enterprise Customers, Rich Product Offerings Drive Massive Sales Growth for ...
The Importance of Brand Cohesiveness Across Social Media
by Ben Laube, President and Founder of POLR Marketing (www.polrmarketing.com) ...
Video Guidance realizes double-digit growth in 2013
Increased demand for VG Connect’s cloud services is key to company’s ...
The Cloud Communications Alliance holding first meeting of 2014 in Miami Beach, one day before IT Expo
We have not reserved any sleeping rooms, because many of you are planning on ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Implications of the Net Neutrality Order for CCA Members
The FCC is poised to once again classify broadband internet access service ...
Removal of BPO Innovate from the RMD
The Federal Communications Commission (FCC) has issued an order removing the ...
Robotext blocking; CRTC traceback rulemaking; FCC UK partnership
Robotext blocking – By September 3, 2024, mobile wireless providers must comply ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

The Cloud Communications Alliance Announces Cloud Connections 2024
[Delray Beach, FL] – The Cloud Communications Alliance (CCA) has opened ...
A Journey to Four million Users: A Case Study in Mastering the Art of Community Cultivation
In the ever-evolving landscape of digital communication, community building has ...
The Cloud Communications Alliance Announces Financial Summit in NYC
Join the CCA for expert-led conversations surrounding communications ...