Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
13 November 2014
24 September 2014
NewVoiceMedia's Omni-Channel Centre At Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
11 February 2014
Video Guidance Realizes Double-Digit Growth In 2013
Increased demand for VG Connect’s cloud services is key to company’s ...
30 December 2013
The Cloud Communications Alliance holding first meeting of 2014 in Miami Beach, one day before IT Expo
We have not reserved any sleeping rooms, because many of you are planning on ...
14 October 2013
NewVoiceMedia Announces Gold Sponsorship of Dreamforce 2013
Dreamforce, the world’s largest vendor technology event, invites attendees to ...
9 October 2013
Asigra Congratulates Backup Technology Limited on Iomart Acquisition
Backup Services Leader Achieves Key Success Milestone TORONTO – October 9, 2013 ...
29 August 2013
Alteva Receives 2013 INTERNET TELEPHONY Excellence Award
Alteva’s Hosted UCaaS Solution Honored for Delivering Exceptional IP ...
21 August 2013
NewVoiceMedia Announces New Headquarters For North America
NewVoiceMedia, a leading global provider of cloud contact centre solutions, has ...
16 August 2013
XO, Verizon Sign On as Sponsors of Channel Partners’ CTTA Program
PHOENIX - VIRGO, an information distribution company focused on the most ...
16 July 2013
Cloud Communications Alliance Announces Upcoming Gathering of Telecommunications Industry Leaders
San Diego Meeting to Be Held This October in Conjunction With BroadSoft ...
5 June 2026
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
23 June 2026
AI in Contact Centers: Benefits, Examples, & Best Practices
AI has moved from buzzword to business necessity in the contact center. What ...
15 June 2026
The 28 Best PBX Systems for Small Businesses in 2026
Choosing a PBX phone system is one of the most important infrastructure ...
28 May 2026
Speech Analytics For Call Centers: Boosting Customer Engagement
TL;DR Speech analytics automatically transcribes and analyzes 100% of customer ...