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The Latest in Cloud Communications

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Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
NewVoiceMedia's Omni-Channel Centre At Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
Video Guidance Realizes Double-Digit Growth In 2013
Increased demand for VG Connect’s cloud services is key to company’s ...
The Cloud Communications Alliance holding first meeting of 2014 in Miami Beach, one day before IT Expo
We have not reserved any sleeping rooms, because many of you are planning on ...
NewVoiceMedia Announces Gold Sponsorship of Dreamforce 2013
Dreamforce, the world’s largest vendor technology event, invites attendees to ...
Asigra Congratulates Backup Technology Limited on Iomart Acquisition
Backup Services Leader Achieves Key Success Milestone TORONTO – October 9, 2013 ...
Alteva Receives 2013 INTERNET TELEPHONY Excellence Award
Alteva’s Hosted UCaaS Solution Honored for Delivering Exceptional IP ...
NewVoiceMedia Announces New Headquarters For North America
NewVoiceMedia, a leading global provider of cloud contact centre solutions, has ...
XO, Verizon Sign On as Sponsors of Channel Partners’ CTTA Program
PHOENIX - VIRGO, an information distribution company focused on the most ...
Cloud Communications Alliance Announces Upcoming Gathering of Telecommunications Industry Leaders
San Diego Meeting to Be Held This October in Conjunction With BroadSoft ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

Smart Contact in Action: AI in Communications, a Field of Innovation for Integrators
By Bertand Pourcelot, DG Enreach SAS Artificial intelligence has gradually made ...
What Is A Contact Center? Definition, Types, & Features
Every time a customer reaches out to a business for help, they're interacting ...
How to Avoid the AI Perfection Trap
By Tomas Gorny, CEO and co-founder, Nextiva
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