Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
13 November 2014
24 September 2014
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
11 February 2014
Video Guidance Realizes Double-Digit Growth In 2013
Increased demand for VG Connect’s cloud services is key to company’s ...
30 December 2013
The Cloud Communications Alliance holding first meeting of 2014 in Miami Beach, one day before IT Expo
We have not reserved any sleeping rooms, because many of you are planning on ...
14 October 2013
NewVoiceMedia Announces Gold Sponsorship of Dreamforce 2013
Dreamforce, the world’s largest vendor technology event, invites attendees to ...
9 October 2013
Asigra Congratulates Backup Technology Limited on Iomart Acquisition
Backup Services Leader Achieves Key Success Milestone TORONTO – October 9, 2013 ...
29 August 2013
Alteva Receives 2013 INTERNET TELEPHONY Excellence Award
Alteva’s Hosted UCaaS Solution Honored for Delivering Exceptional IP ...
21 August 2013
NewVoiceMedia Announces New Headquarters For North America
NewVoiceMedia, a leading global provider of cloud contact centre solutions, has ...
16 August 2013
XO, Verizon Sign On as Sponsors of Channel Partners’ CTTA Program
PHOENIX - VIRGO, an information distribution company focused on the most ...
16 July 2013
Cloud Communications Alliance Announces Upcoming Gathering of Telecommunications Industry Leaders
San Diego Meeting to Be Held This October in Conjunction With BroadSoft ...
11 April 2025
Delete, Delete, Delete
On April 10, 2025, the Cloud Communications Alliance (CCA) filed comments in ...
21 March 2025
Delete, Delete, Delete: FCC Announces Deregulatory Initiative
On March 12, the Federal Communications Commission (FCC) launched a new ...
10 March 2025
The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...
2 April 2025
The Business Leader’s Guide to Contact Center Automation
Modern businesses are under pressure to deliver exceptional customer ...
1 April 2025
What Can Call Center Analytics Do for Your Business?
Each customer phone call, chat, or email contains information that can help ...
25 February 2025
What Is CPaaS? A Guide To Communications Platform as a Service
Businesses need reliable ways to connect with their customers and streamline ...