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The Latest in Cloud Communications

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3 Cloud Trends to Watch in 2016
by Sandra M. Gustavsen, Analyst, G Business VoIP (www.gbusinessvoip.com)
Private Cloud: Assessing the Opportunity
by Jeff Kaplan, CEO of Breakthrough Technology Group (www.btgroupinc.com)
The booth followup and the segmented list
Post by jeff.dworkin@ghostpoint.com
Why The Private Cloud Matters Now More Than Ever
by Jeff Kaplan, CEO of Breakthrough Technology Group (www.btgroupinc.com)
The Top 12 Reasons to Invest in the Cloud Today
by Pat Patterson, Avaya Client Services
Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
The Importance of Brand Cohesiveness Across Social Media
by Ben Laube, President and Founder of POLR Marketing (www.polrmarketing.com) ...
Is There Such a Thing as a Guaranteed SLA for Cloud Communications?
by Andy Singleton, Director of Product Management at Masergy ...
Stop Thinking of Yourself as a Cloud Communications Provider – Or Risk Perishing
By Joseph Marion, president, Cloud Communications Alliance ...
Averting Costly Errors When Installing Enterprise-Wide Communications Solutions
by Goran Velickovski, Director of Engineering for West IP Communications ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...
FCC Sets Effective Dates for New Robocall Mitigation Database Rules
Last January, the FCC adopted new rules regarding required filings in the ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

Smart Contact in Action: AI in Communications, a Field of Innovation for Integrators
By Bertand Pourcelot, DG Enreach SAS Artificial intelligence has gradually made ...
What Is A Contact Center? Definition, Types, & Features
Every time a customer reaches out to a business for help, they're interacting ...
How to Avoid the AI Perfection Trap
By Tomas Gorny, CEO and co-founder, Nextiva
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