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The Latest in Cloud Communications
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Government Affairs and Advocacy News
These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.
30 October 2025
Summary of Caller Identification Further Notice
The FCC has released a major new rulemaking proposing to establish a caller ...
29 October 2025
Transition from legacy TDM-based voice services to modern, all-IP networks on the FCC's mind
The Federal Communications Commission (FCC) has released a Notice of Proposed ...
11 September 2025
Two new FCC Robocall notices
This week the FCC issued two Robocall Mitigation Database related notices. The ...
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Industry Research Reports
Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.
8 May 2025
Cloud Services For SMBs: Benefits & Solutions For Growth
Technology moves fast, and small and medium-sized businesses (SMBs) can quickly ...
2 April 2025
Contact Center Automation: Definition, Solutions, Trends & Tools
Modern businesses are under pressure to deliver exceptional customer ...
1 April 2025
Call Center Analytics: What They Are & How To Use Them
Each customer phone call, chat, or email contains information that can help ...