Who We Are
About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
Leadership
Meet the world’s most prestigious cloud communications executives – hand-picked to lead the CCA.
Members
The CCA membership includes over 150 entities that operate within the cloud communications sector.
Testimonials
Here's how the world’s most elite group of cloud communications leaders benefits from the CCA.
What We Do
Upcoming Events
We bring together the brightest minds in cloud communications at virtual and global in-person events.
Past Events
Explore our event recaps for an inside look at what to expect from our exclusive industry events.
Advocacy
Learn how you can access invaluable resources and activities that help effect global change.
Resources
News
Stay up-to-date on the latest news impacting the industry.
Podcasts
Hear our members' thoughts on industry topics you care about.
Blog
Explore thought leadership articles written by CCA members.
Get Involved
Join the CCA
Join over 150 members already growing with CCA.
Attend an Event
Attend a premier virtual or worldwide in-person CCA event.
Submit a Guest Post
Submit thought leadership content to be featured on our blog.

Contact

Past events

CCA Financial Summit

22 Nov, 2023

The CCA hosted a Financial Summit in October 2023 to address members top priorities around the ever-evolving financial markets.

Here are just a few key takeaways from this one-of-a-kind event that brought together cloud communications leaders, analysts, and investors for two days in NYC:

• Profitable growth in the cloud market is king – and it's all about EBITDA and the Rule of 40.
• Ecosystems are the future of the cloud communications industry.
• Specialization and a vertical focus will help you differentiate and build value.
• No one has fully cracked the code of hybrid work. There's still plenty of opportunity there for providers.
• Contact center AI will continue to grow as a powerful tool to improve CX and efficiency.

We kicked off the event with dinner and live jazz at City Winery inside of Grand Central Station. Then for day two we gathered at the prestigious Yale Club where we learned from the industry's top financial leaders. Browse our picture gallery below, and be sure to join us at the next CCA event!

Upcoming Events

Join the CCA and gain access to exclusive industry events where you’ll connect with experts, analysts, and peers around the globe.