Floward Scales Customer Service to Handle 13x Peak Demand With Infobip AgentOS
AI-powered customer service enables seamless experiences during peak seasons
12 Aug, 2013
Featured Presenter: Tom Davenport, Best Selling Author of “Keeping Up With The Quants”
WHEN Keeping Up With The Quants: Analytics for Business Leaders Date: August 14, 2013 Time: 12 pm EST To register for the FREE “live” webinar, please visit:
www.krm.com/hbr/QuantsCL
WHAT Hitachi will sponsor a free live interactive webinar hosted by Harvard Business Review magazine entitled, Keeping Up With The Quants: Analytics for Business Leaders. As we are moving beyond information age into the quantitative information age, new skills have become essential to competing and succeeding professionally, no matter your field, role or experience. A successful manager today needs to be more informed of consumer data, more conversant with analytical thinking and better in working with quantitative information. Join Hitachi and Harvard Business Review for an interactive discussion about developing habits of quantitative thinking and dealing effectively with the “quants” in your organization.
WHO Keynote Presenter: Tom Davenport, author of “Competing on Analytics,” “Analytics at Work,” and the just-released “Keeping Up With The Quants,” is a renowned analytics expert, who has helped hundreds of companies to revitalize their management practices. Davenport combines his interests in business, research and academia as the President’s Distinguished Professor in Management and Information Technology at Babson College and as a Visiting Professor at the Harvard Business School for the 2012-2013 academic year. Also, he is co-founder and research director of the International Institute for Analytics.
More at
www.hitachi-america.us and
www.hitachi.us.
More at
www.hitachi-america.us and
www.hitachi.us.
