Transition from legacy TDM-based voice services to modern, all-IP networks on the FCC's mind
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CallTower Announces Microsoft Teams Key UCaaS Integrations to Fill Missing Feature Gaps
17 Jan, 2020
As demand continues to escalate for Microsoft Teams Direct Routing, CallTower leverages unpredictability and missing feature gaps in Teams – delivering an enterprise solution to complement market demand
South Jordan, UT - January 15, 2020 -
CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, launches a proactive Microsoft Teams business-ready solution with key UCaaS integrations. CallTower’s Microsoft
Teams Direct Routing empowers customers with customized integrations that boost productivity and efficiency
while saving money. When customers migrate to Teams with CallTower Direct Routing, they take advantage of Teams’ powerful collaboration technology and the feature-rich solutions CallTower brings to Teams. Essential tools like contact center, CRM integration, device management, SD-WAN, faxing, paging, door buzzers and failover to other devices in the case of a Microsoft interruption are unlocked for CallTower customers. Direct Routing ensures the ability to leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System. Microsoft Teams with CallTower Direct Routing provides customers with increased connectivity and collaboration, app integration and effective change management. “We are thrilled to provide a Teams solution that empowers customers with additional UCaaS feature sets and customized integrations that boost productivity and efficiency, all while saving money,” said CallTower’s Chief Revenue Officer, William Rubio. “When customers migrate to Teams with CallTower Direct Routing, we provide a full migration plan that guarantees a smooth transition to Teams without impacting users and operations.” CallTower delivers an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a US-based client services team. This solution ensures a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice serves into the Microsoft Cloud through Direct Routing. More at
https://www.calltower.com/.
