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CallTower Navigates Microsoft Outage with Phone Number Redirect Option
28 Feb, 2020
With CallTower, Teams customers can easily redirect calls to an alternative number and stay connected
South Jordan, UT - February 27, 2020 -
CallTower,
a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions,
successfully navigated a Microsoft outage for their Teams users
by utilizing a
n
alternative phone number redirection system.
CallTower is known for adding unique value to Microsoft Teams by leveraging their platform
,
provid
ing
complete
redund
ancy to voice for Teams.
On February 3, 2020, Microsoft acknowledged an issue with Microsoft Teams that prevented users from logging into the client from their desktop or mobile. With CallTower, Teams
Direct Routing
customers easily redirect
ed
calls to an alternative number and stay
ed
connected.
“We are thrilled to provide a Teams solution that empowers customers with additional
UCaaS feature sets
and customized integrations that boost productivity and efficiency,
all while saving money
,” said CallTower’s Chief Revenue Officer, William Rubio. “
Customers with
CallTower Direct Routing
have options
that Microsoft doesn’t match
,
including the added connectivity
from the phone number redirect option
.
Our goal is to provide the latest features to keep customers operational with 100% uptime.
”
CallTower has been a Microsoft Partner for over 12
–
years and a
s a voice solutions provider,
CallTower
handle
s
Direct Routing
using a service-provider level platform with flexibility and reliability.
If Microsoft Teams users
need numbers redirected quickly,
CallTower has the functionality to
perform
swiftly
.
CallTower maintains
control of the phone numbers and build
s
routing to easily keep communications up and running, even in the event of a Microsoft cloud outage.
More at https://www.calltower.com/.
