CCA Comments on Billing to FCC

On December 13, 2019, the Consumer and Governmental Affairs Bureau (“Bureau”) issued the Notice to refresh the record on possible ways to modernize and strengthen the Federal Communications Commission’s (“Commission” or “FCC”) truth-in-billing rules.  Specifically, the Bureau sought comments on a proposal to extend the truth-in-billing rules to providers of interconnected VoIP (“I-VoIP”) services and to require carriers to separate government-mandated charges from other charges on consumers’ telephone bills.

In Reply Comments submitted on March 12th, the Cloud Communications Alliance (“CCA”) expressed its support of Comments filed by the VON Coalition, INCOMPAS, ACA Connects and US Telecom, to the extent they opposed imposing either truth-in-billing rules or a requirement to create an artificial breakdown of VoIP taxes and fees on I-VoIP providers. The CCA asserted that, In the absence of probative evidence that customers of I-VoIP services are experiencing billing problems or confusion about fees & taxes, the FCC should continue its historically light-touch regulation of I-VoIP services. You can find the detailed filing here.

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Crexendo and Gamma Communications Partner to Help Service Providers Drive Growth
Crexendo and Gamma unite on Oracle Cloud Infrastructure to deliver agile, ...
Despite a strong preference for AI in customer interactions, 80% of Australia’s AI natives still want the option of human support
The Zoom-commissioned survey also reveals organisations may need to provide ...
Vonage Unveils First of its Kind AI and Network Innovation at Dreamforce 2025
Thousands of businesses experienced Vonage APIs integrated with Vonage Contact ...
Need Help?