CCA files comments with the FCC on behalf of hosting telecom providers

As the preeminent voice of the cloud communications industry, the CCA has filed comments in response to the FCC’s proposals to mandate implementation of the SHAKEN/STIR call authentication framework and establish safe harbors for blocking calls using the framework.

Although this framework can become an important tool to combat “robocalls,” the CCA urged the FCC to ensure that competitive VoIP providers are not disadvantaged as the framework is rolled out.

In particular, CCA cautioned against blocking calls that may not fully comply with the framework until it is fully implemented and VoIP providers such as CCA’s members have a fair opportunity to participate in the framework and have reasonable means available to reverse the inadvertent blocking of legitimate calls.

Here is the link to the full CCA comment

 

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, ...
TPx Wins 2025 Global Infosec Award for Innovative Services
With this recognition, TPx continues to strengthen its position as a trusted ...
Crexendo’s NetSapiens Platform Licensees Sweep the TMCnet UC Product of the Year Awards
This remarkable achievement underscores the power of Crexendo’s NetSapiens ...