Who We Are
About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
Leadership
Meet the world’s most prestigious cloud communications executives – hand-picked to lead the CCA.
Members
The CCA membership includes over 150 entities that operate within the cloud communications sector.
Testimonials
Here's how the world’s most elite group of cloud communications leaders benefits from the CCA.
Advocacy
Learn how you can access invaluable resources and activities that help effect global change.
Committees
Our committees bring together leaders and practitioners to drive standards, insights, and real-world outcomes across cloud communications.
Events
Upcoming Events
We bring together the brightest minds in cloud communications at virtual and global in-person events.
Past Events
Explore our event recaps for an inside look at what to expect from our exclusive industry events.
2026 Sponsor Prospectus
Get an overview of the different sponsorship opportunities for events in 2026.
Resources
News
Stay up-to-date on the latest news impacting the industry.
Podcasts
Hear our members' thoughts on industry topics you care about.
Blog
Explore thought leadership articles written by CCA members.
Research Report
Download the 2025 Cloud Communications industry research report.
Transparency
This page provides access to key organizational and financial disclosures in accordance with IRS requirements and nonprofit best practices.
Get Involved
Join the CCA
Join over 150 members already growing with CCA.
Attend an Event
Attend a premier virtual or worldwide in-person CCA event.
Submit a Guest Post
Submit thought leadership content to be featured on our blog.
Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.

Hardware Solutions
Business IT hardware solutions for cloud communications.

Telecom Access Providers
Telecom access providers power cloud communications infrastructure.
Shop for Business Services

Cloud Communication Providers
Browse top providers and filter by company size, location, and technology needs.

Business Services Providers
Gain access to the best providers and customize search based on your requirements.

Contact

News Quick read.

Cisco Completes Acquisition of CloudCherry

14 Oct, 2019

San Jose, CA - October 11, 2019 - Cisco (NASDAQ: CSCO) today announced it has completed the acquisition of privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities. Together, Cisco and CloudCherry will help companies transform their contact center from delivering reactive care to providing predictive support and move from isolated customer interactions to cohesive, engaging experiences for improved business outcomes. The CloudCherry team joins Cisco’s Contact Center business unit. About Cisco Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at newsroom.cisco.com and follow us on Twitter at @Cisco.

Cloud Communications Alliance

Browse these posts below for the latest in cloud communications news and insights.

9 September 2026

Learn more about Cloud Communications

Shop for Business Services

Cisco Completes Acquisition of CloudCherry

Related Posts

RingCentral Named to Business Insider America's Most Innovative Businesses 2027 List

CIOs Carry the Blame for AI Failure, Often Without the Authority to Prevent It, 8x8 Survey Finds

Cavell Summit North America Returns to Boston to Address the Decisions Shaping Cloud Communications

Find The Top Cloud
Communications Companies

Become A CCA Member Today!

Learn more about Cloud Communications

Shop for Business Services

Cisco Completes Acquisition of CloudCherry

Related Posts

RingCentral Named to Business Insider America's Most Innovative Businesses 2027 List

CIOs Carry the Blame for AI Failure, Often Without the Authority to Prevent It, 8x8 Survey Finds

Cavell Summit North America Returns to Boston to Address the Decisions Shaping Cloud Communications

Find The Top Cloud Communications Companies

Become A CCA Member Today!

Find The Top Cloud
Communications Companies