Cisco Completes Acquisition of CloudCherry

San Jose, CA - October 11, 2019 - Cisco (NASDAQ: CSCO) today announced it has completed the acquisition of privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities. Together, Cisco and CloudCherry will help companies transform their contact center from delivering reactive care to providing predictive support and move from isolated customer interactions to cohesive, engaging experiences for improved business outcomes. The CloudCherry team joins Cisco’s Contact Center business unit. About Cisco Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at  newsroom.cisco.com and follow us on Twitter at  @Cisco.
Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Optimize work and maximize outcomes with the next generation of AI Companion for Zoom Workplace
Zoom AI Companion 3.0 drives conversations to completion through new ...
Vonage Recognized in the GartnerⓇ Magic Quadrant™ for Contact Center as a Service
Agents elevate customer engagement with Vonage AI-powered Contact Center as a ...
Telnyx Expands to Sydney with New Office Location, Bringing Real-Time AI Voice Infrastructure to APAC
Telnyx has seen rapid adoption across Australia, New Zealand, and the broader ...
Need Help?