Cox Business Unveils New AI-First Contact Center Solution Powered by RingCentral
Advanced new solution helps streamline customer operations through a ...
18 Dec, 2013
INDIANAPOLIS, IN – November 27th, 2013 - CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced the launch of Proteus 7.2, the latest version of its fully scalable hosted or premised-based call accounting solution for mobile, VoIP and TDM telephony systems. Trevor Davis, Head of Product for CTI Group, stated: “This latest fully scalable version of Proteus brings it into line with the rest of our product portfolio by providing a comprehensive management and provisioning framework for delivering Proteus in the Cloud. Additionally, our Trader customers will gain major benefits from the improvements we’ve made, in particular through the new client database that provides storage and reporting of all client data and communications.” The Proteus 7.2 release includes four significant updates:
- Proteus Trader, the solution for investment banks and trading companies, has received a major update to improve reporting of Trader Voice on the trading floor.
- A new multi-tenant management solution provides Service Providers with a provisioning system that manages multiple customers within a hosted Proteus system.
- Key features, such as the custom report tool and the Audit Trail, have been substantially improved.
- Now operates on the latest Windows operating systems, SQL database and all current major browsers.
