Who We Are
About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
Leadership
Meet the world’s most prestigious cloud communications executives – hand-picked to lead the CCA.
Members
The CCA membership includes over 150 entities that operate within the cloud communications sector.
Testimonials
Here's how the world’s most elite group of cloud communications leaders benefits from the CCA.
Advocacy
Learn how you can access invaluable resources and activities that help effect global change.
Committees
Our committees bring together leaders and practitioners to drive standards, insights, and real-world outcomes across cloud communications.
Events
Upcoming Events
We bring together the brightest minds in cloud communications at virtual and global in-person events.
Past Events
Explore our event recaps for an inside look at what to expect from our exclusive industry events.
2026 Sponsor Prospectus
Get an overview of the different sponsorship opportunities for events in 2026.
Resources
News
Stay up-to-date on the latest news impacting the industry.
Podcasts
Hear our members' thoughts on industry topics you care about.
Blog
Explore thought leadership articles written by CCA members.
Research Report
Download the 2025 Cloud Communications industry research report.
Transparency
This page provides access to key organizational and financial disclosures in accordance with IRS requirements and nonprofit best practices.
Get Involved
Join the CCA
Join over 150 members already growing with CCA.
Attend an Event
Attend a premier virtual or worldwide in-person CCA event.
Submit a Guest Post
Submit thought leadership content to be featured on our blog.
Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.

Hardware Solutions
Business IT hardware solutions for cloud communications.

Telecom Access Providers
Telecom access providers power cloud communications infrastructure.
Shop for Business Services

Cloud Communication Providers
Browse top providers and filter by company size, location, and technology needs.

Business Services Providers
Gain access to the best providers and customize search based on your requirements.

Contact

News 1 min read

FCC’s New Robocall Mitigation Plan & Certification Filing Deadline In Effect

12 Feb, 2024

The FCC has set a deadline for voice service providers (VSPs) to submit their new Robocall Mitigation Plans (RMPs) and certifications. The deadline is February 26, 2024.
All VSPs, including intermediate providers and those without STIR/SHAKEN facilities, must take "reasonable steps" to mitigate illegal robocall traffic. They are required to submit a certification to the FCC's Robocall Mitigation Database and also provide a detailed robocall mitigation plan.
VSPs need to submit detailed information about their company, policies, practices, role in the industry, and more in the certification. It must be signed by an officer of the company under penalty of perjury.
The plans must outline the "reasonable steps" taken by VSPs to comply with regulations, including measures to mitigate illegal robocalls, "know your customer" and "know your upstream provider" procedures, and details about call analytics systems.
Failure to comply with the new rules may result in economic sanctions, with a maximum forfeiture amount of $23,727 per call for violating blocking requirements. The FCC may remove certifications from the database for deficient submissions or knowingly processing illegal robocalls. Reinstatement could take 6 to 12 months.