23 Jan, 2015
NEW YORK, January 21, 2015 - Fusion (NASDAQ: FSNN), a leading cloud services provider, announced today that it has completed a series of technology, network and infrastructure upgrades and expansion projects. The key improvements, planned and executed through the end of last year, reflect the Company's 2014 focus on building the systems, staff and resources required to scale in anticipation of the Company's organic growth and acquisition strategy for 2015 and beyond. Highlights
- Built out 7 additional Points of Presence and upgraded Fusion's core nationwide network, facilitating faster, high quality connections to more customers in more markets, and expanded capacity to continue to meet increasing customer demand as the number of cloud services delivered over a single Fusion connection grows
- Built out a new data center in Texas, expanded its New Jersey data center and augmented the Company's redundant virtual and storage infrastructure to extend diversity and redundancy and support future growth in its enterprise Cloud Computing solutions, particularly for Storage and Infrastructure-as-a-Service solutions in its Healthcare vertical
- Built a new, state of the art Network Operations Center (NOC), upgrading and expanding one of two facilities providing redundant, live 24x7 technical support, to ensure quality of service guarantees and deliver proactive customer care
- Enhanced network monitoring and maintenance infrastructure at the NOC to ensure that customers are online all the time
- Initiated development and deployment of new, upgraded OSS and billing system to complete acquisition integration and support anticipated organic growth
- Expanded cloud communications infrastructure with the pending deployment of switching enhancements that will add functionality across all redundant cloud services platforms while driving down costs
- Introduced a number of improvements to its Cloud Voice and Cloud UC solutions to increase customer productivity, collaboration and ease of communication with enhancements to Fusion's advanced service features, including personal attendant, web collaboration, hoteling, and multi-option call recording
