Floward Scales Customer Service to Handle 13x Peak Demand With Infobip AgentOS
AI-powered customer service enables seamless experiences during peak seasons
18 Oct, 2012
Rochester, NY (October 17, 2012) – A strategic mobile initiative, GLOBALINX is now offering video calling applications at highly competitive rates. GLOBALINX, who entered the mobile application market a couple years ago, now offers a mobile video (GMV) application, available on both tablet devices and smart phones. While a number of competitors in the industry offer mobile-based application calling services, prices for are on the rise. GLOBALINX, with a low cost strategy, is separating itself from other carriers. In offering premium quality video calling, including low cost international rates, GLOBALINX is carving a true niche as a competitor in application-based calling. Vice President of Business Development Mike Machonkin added “We felt it necessary to offer a product tailored to our customers at a time when application-based calling has been on the rise. As a provider, we’re achieving differentiation by offering a low cost, feature-rich video calling service.” The GLOBALINX Mobile Video application is available for download from the Apple App store and the Google Play store. More at
www.GLOBALINX.com
