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IntelePeer Honored with the Frost & Sullivan Technology Innovation Leadership Award
16 Sep, 2022
IntelePeer Marketplace recognized for best-in-class suite of low- and no-code communication applications in the North American Programmable Communications Market
San Mateo, CA - September 13, 2022 - IntelePeer, a leading Communications Platform-as-a-Service and Communications Workflow Automation provider, is proud to announce that it has received Frost & Sullivan’s Technology Innovation Leadership Award in the North American Programmable Communications Market for its Marketplace suite of low- and no-code applications. Frost & Sullivan recognizes companies for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. “Today, more than ever, businesses are turning to automation to streamline processes, realize economic savings, and provide a better customer experience,” commented IntelePeer CEO, Frank Fawzi. “As a leading provider of programmable communications, we are delighted to be recognized for our best-in-class suite of low- and no-code applications that enable organizations to quickly and easily integrate the most advance technologies into their workflows. This award is a testament to our team and the turn-key, programmable communications products and solutions in what is now one of the fastest growing IT segments.” Marketplace’s advanced, low- and no-code applications seamlessly integrate with an organization’s workflow, CRM, billing platform, or any system with APIs. Marketplace’s communication solutions simplify processes, require no developer resources, and bring workflows to life in a matter of hours, or days, versus traditional CPaaS solutions that can take months to implement. Since its introduction, Marketplace has grown and recently expanded to include:- An Advanced Customization (Unhook) feature that allows for customization of Marketplace’s no-code apps,
- a Business Continuity Planning app for emergencies that helps handle disconnections, power outages, staff fluctuations, network interruptions, and more,
- a no-code two-factor authentication app for enhanced security,
- and, a Cloud Queuing application for contact centers that will manage inbound traffic, including unplanned surges, add incremental call queueing capacity, and provide insights into call analytics.
