Intrado’s Health Advocate Introduces Return Navigator Solution to Help Companies Plan and Manage Returning to the Office

Combining essential return-to-work tools with pinpoint forecasting helps organizations better prepare and execute reopening strategies

• COVID-19 Navigator^SM provides employees and employers with access to expert resources for personalized, high-touch assistance with COVID-19-related questions and guidance. For employees, this includes help accessing medical care, behavioral health assistance and counseling, as well as employer-specific information. For employers, this service provides medical director-led consultations on return-to-work strategies and managing ADA requests for accommodations.
• Return Pass^SM Mobile App is a health status self-attestation solution built on CDC guidelines. Return Pass helps employees quickly and easily determine if they are able to return to the workplace, or if they should self-quarantine and seek medical care. If employees are not cleared to return to work based on the screening, Health Advocate will conduct follow-up outreach as part of the integrated Return Navigator solution.
• COVID-19 Dashboard is Health Advocate’s new proprietary forecasting tool, which provides employers with visualizations of the impact of COVID-19 at the national and local level. The Dashboard uses advanced Natural Language Processing to combine information on confirmed cases in the community with Return Pass screening results and an analysis of employee engagement with Health Advocate related to COVID-19. This gives organizations advanced insight into emerging trends in any workplace location across the country as they plan and evaluate their return-to-work strategy.