Floward Scales Customer Service to Handle 13x Peak Demand With Infobip AgentOS
AI-powered customer service enables seamless experiences during peak seasons
14 May, 2013
Established in 2001 and headquartered in Xiamen, China, Yealink is a manufacturer of innovative IP Phones with high quality, easy deployment, rapid technical support and broad interoperability. In 2012, Frost and Sullivan name Yealink one of the top five global SIP phone providers. Yealink is a new member of the Cloud Communications Alliance (CCA) Cheng Zhang, Marketing Manager, and Pablo Wang, Manager, Business Development, for Yealink describe the company, their products, and why they joined the Cloud Communications Alliance. More at
www.yealink.com
