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AI-powered customer service enables seamless experiences during peak seasons
24 Apr, 2014
Android and iOS Application Brings New Level of Cloud Network Management Convenience
Dallas TX, April 24, 2014
– Masergy Communications Inc., a global leader in
managed networking and cloud services, today announced its Intelligent Service Control Mobile Application for Android and iOS devices. Designed for Masergy customers using the company’s
managed cloud network
ing services, the new application allows IT professionals to manage and control their IT infrastructure—in real time— from anywhere in the world. The new mobile application brings Masergy’s award-winning
Intelligent Service Control functionality to both Android and iOS devices, enabling global on demand network elasticity and control for cloud computing and other business application needs. With this app, IT administrators can:
- Modify bandwidth on a global basis in real-time
- Easily respond to network modification requests
- Submit trouble tickets and check status
- View planned maintenance
- View status of customer owned critical infrastructure
